Privacy Policy

(Last Updated: 12/4/2024)

Multiplied AI(“Multiplied”, “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data we collect from you when you use our Hi Bechtel mobile application and our broader Mission Builder platform (collectively, the “Services”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide to Us

  • Account registration details (name, email, phone number, job title, organization).

  • Login credentials (encrypted).

  • Any information you submit through forms, support requests, or in-app features.

    1.2 Information We Collect Automatically

  • Device and usage information (device type, OS, browser type, IP address, time zone).

  • App and platform activity (pages/screens visited, actions taken, error logs).

  • Location data (only if you grant permission in the app).

    1.3 Customer Data

  • If you use the Services through your employer or organization, we process Customer Data provided by that organization (e.g., safety incident reports, training completion records, operational checklists).

  • We process Customer Data only as instructed by the organization.

2. How We Use Your Information

We use your information to:

  1. Provide, operate, and maintain the Services.

  2. Authenticate your access to the Services.

  3. Improve and personalize user experience.

  4. Provide customer support.

  5. Send service-related communications (e.g., feature updates, security alerts).

  6. Ensure compliance with applicable laws and contractual obligations.

  7. Detect, prevent, and respond to fraud, security incidents, or misuse.

We do not sell personal information.

3. Legal Bases for Processing (GDPR Users)

If you are in the European Economic Area (EEA), we process your personal data based on:

  • Contract performance (providing the Services you requested).

  • Legitimate interests (improving the Services, securing systems).

  • Legal obligations (complying with laws).

  • Consent (where required, e.g., for location data).

4. Sharing Your Information

We may share information:

  • With Authorized Users in your organization.

  • With service providers (cloud hosting, analytics, customer support tools) under contractual confidentiality and security obligations.

  • As required by law or legal process.

  • In the event of a merger, acquisition, or sale of assets.

We maintain an up-to-date list of subprocessors at: https://multiplied.ai/documents

5. Data Retention

We retain personal data:

  • As long as your account is active or needed to provide the Services.

  • For as long as required by your organization’s contract with us.

  • As necessary to comply with legal obligations or resolve disputes.

6. Data Security

We implement industry-standard security measures, including:

  • Encryption in transit (TLS) and at rest.

  • Access controls and authentication.

  • Regular security audits and monitoring.

No method of transmission over the internet or electronic storage is 100% secure, but we continuously work to protect your information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data.

  • Correct inaccurate data.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Withdraw consent (where applicable).

  • Data portability.

To exercise your rights, contact us at privacy@multiplied.ai. We may need to verify your identity before responding.

8. International Data Transfers

We may transfer personal data to countries outside your own, including to the United States, where we are based.
When transferring data internationally, we use approved mechanisms such as Standard Contractual Clauses (SCCs).

9. Children’s Privacy

The Services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Services or by email before the changes take effect.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Multiplied.AI
 Email: privacy@multiplied.ai
 Address: 2002 Broken Branch Ct, Katy, TX 77474